Effective Date: 09-Oct-2024
Last Updated: 14-Oct-2024
This page always displays the most recent version of our privacy policy. We may modify this Privacy Policy at any time without any prior notice to you and will post the revised Privacy Policy on the website. The revised Policy will be effective 180 days from when the revised Policy is posted on the website, and your continued access or use of the website after such time will constitute your acceptance of the revised Privacy Policy. We, therefore, recommend that you periodically review this page.
This Privacy Policy describes the policies of PlumePulse.com, on the collection, use, and disclosure of the information, that we collect when you use our website (plumepulse.com/). (the “Website”). By accessing or using the website, you are consenting to the collection, use, and disclosure of your information in accordance with this Privacy Policy. If you do not consent to the same, please do not access or use the service or website.
PlumePulse.com cares greatly about your privacy. We exclusively process data that we need for (improving) our services, and carefully handle all information gathered about you and your usage of our services. This privacy policy applies to the use of this website and the services provided on PlumePulse.com. The starting date for the validity of these terms and conditions is 10/10/2024, with the publication of a new version the validity of all previous versions is canceled. This privacy policy describes what information about you is collected by us, what this data is used for, and with whom and under what conditions this data could be shared with third parties.
We also explain to you how we store your data, how we protect your data against misuse, and what rights you have regarding the personal data you provide us. If you have any questions about our privacy policy, please contact us via the contact form on the website.
Our service may contain links to other websites that are not operated by us. This Privacy Policy does not address the privacy policy and other practices of any third parties, including any third party operating any website or service that may be accessible via a link on the Service. We strongly advise you to review the privacy policy of every site you visit. We have no control over and assume no responsibility for the content, privacy policies, or practices of any third-party sites or services.
Below you can read how we process your data, where we save it, what security techniques we use, and to whom the data is visible.
Information automatically gathered by our website is processed with the sole purpose of providing you with and/or to further improving our services. This information includes e.g. browser type, OS, general location information, and pages visited. Since we only work with GDPR-friendly analytics and all the IP addresses are masked, none of this data is linkable to a person and completely anonymous.
If any cookies related to analytics purposes are necessary, you can always opt-out by declining cookies for all or selected purposes in our consent manager. You can read more about your cookie preferences and how to manage them in our cookie policy.
We use your data with the sole purpose of providing you with our services. This means that the goal of processing this data stands in direct relation to the assignment or task that you offer us.
We get your personal details when you sign up for our services, express interest in learning about us and our offerings, take part in activities on our platform, or reach out to us. All this information is given by you voluntarily.
The type of personal information we gather from you depends on how you interact with us and our services, the choices you make, and the products and features you use. This information could include:
If you are a resident of the European Economic Area (EEA), we process your data under the following bases:
Our website is not designed for individuals under 18 years of age. We do not intentionally gather Personal Information from children. If you are a parent or guardian and think that your child has given us their Personal Information, please reach out to us at the above address to request its removal.
Your personal information is processed by us for different reasons, based on how you use our services and could include:
To comply with global legislation, Marketing and promotional purposes, customer feedback collection, support, administrative purposes, account creation, to fulfill and managing orders, or to dispute resolutions.
If we want to use your information for any other purpose, we will ask you for consent and will use your information only upon receiving your consent and then, only for the purpose(s) for which grant consent unless we are required to do otherwise by law.
This website has been developed using Webflow and is hosted on the servers of webflow. No personal data is gathered or shared with the use of our website.
Contact form
When you use the main contact form on our website plumepulse.com, a copy of your message will be received by us via the servers of webdlow and our regular email client. During this process, no copies of these messages or personal data are stored on our website.
We will use the email address and message you provide solely for the purpose of responding to your inquiry and assisting you with any questions or tasks you may have. Once the communication is complete, we will only keep these as long as we are legally required. After this period ends, these messages will be deleted.
Please note that while we take reasonable measures to ensure the security and confidentiality of your information, we cannot guarantee absolute protection against unauthorized access or interception during the transmission of data. By using the contact form, you acknowledge and agree to these terms regarding the handling of your information.
We use Calendly, a third-party scheduling platform, to facilitate booking consultations and meetings. When you book an appointment through Calendly, your name, email address, and any other details you provide are collected to schedule and confirm your meeting. Calendly operates under its own privacy policy, which you can review here. Your personal information is used solely for scheduling purposes and will not be shared or used for any other purposes without your consent.
For our regular business email, we use the email services of Ionos SE. This party has implemented the highest standards of technical and organizational measures to prevent misuse, loss, or corruption of your data. Others do not have access to our mailbox, and we treat our email traffic confidentially.
We may disclose your personal information for the following: (1) to comply with applicable law, regulation, court order, or other legal processes; (2) to enforce your agreements with us, including this Privacy Policy; or (3) to respond to claims that your use of the Service violates any third-party rights. If the Service or our company is merged or acquired with another company, your information will be one of the assets that are transferred to the new owner.
We require such third parties to use the personal information we transfer to them only for the purpose for which it was transferred and not to retain it for longer than is required for fulfilling the said purpose.
In some cases, we may be obligated by the government to a lawful duty of sharing your information with the purpose of assisting in a fiscal or criminal investigation. In such cases, we are forced to comply and assist, but will, based on lawful possibilities, offer objection.
We will retain your personal information with us for 90 days to 2 years after users terminate their accounts or for as long as we need it to fulfill the purposes for which it was collected as detailed in this Privacy Policy. We may need to retain certain information for longer periods such as record-keeping / reporting in accordance with applicable law or for other legitimate reasons like enforcement of legal rights, fraud prevention, etc. Residual anonymous information and aggregate information, neither of which identifies you (directly or indirectly), may be stored indefinitely.
Based on valid French and European law you, as a concerning party, have certain rights when it comes to personal data that is processed by or on behalf of us. Below you may find an explanation of these rights and how you, as a concerning party, can invoke these rights. In principle to prevent abuse we only send invoices and copies of your data to e-mail addresses that you have made known to us. Should you wish to receive this data at another e-mail address or for instance by mail we will ask you to identify yourself accordingly. We maintain an administration of concluded requests, in case of a request to be forgotten we will maintain an administration of anonymized data. You receive all invoices and copies of data in files that are structured in a machine-readable format based on data classifications that we use within our system. At all times you maintain the right to file a complaint with “CNIL” if you suspect that we mistreat or misuse your personal data.
You may opt out of direct marketing communications or the profiling we carry out for marketing purposes by sending us a message via our contact form. You can find it on our contact page.
Do note that if you do not allow us to collect or process the required personal information or withdraw the consent to process the same for the required purposes, you may not be able to access or use the services for which your information was sought.
To exercise these rights, you can write to us by sending us a message via our contact form. We will respond to your request in accordance with applicable law.
At all times you maintain the right to view the data we process that has a relation or may be reducible to your person. You may request such viewing to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a copy of all data with an added overview of processors managing this data while also mentioning the categories under which we store this data.
At all times you maintain the right to have the data we process that has a relation or may be reducible to your person be adjusted. You may request such an adjustment to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the data has been adjusted.
At all times you maintain the right to limit the data we process that has a relation or may be reducible to your person. You may request such limiting to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, a confirmation that the processing of your data is limited until you chose to cancel said limitation.
At all times you maintain the right to request for the data we process that has a relation or may be reducible to your person be processed by a third party of choice. You may send such a request to our contact in charge of privacy matters. You will receive a response to your request within 30 days. If your request is approved, we will send you, via the e-mail address known to us, your (personal) invoices or copies of data that we, or third parties on behalf of us, have processed. It is highly likely that in such a case we can no longer offer our services to you for we can no longer guarantee the previous data safety.
At all times you maintain the right to object to the processing done by us, or on behalf of us by third parties, of your personal data. In case of such an objection, we will immediately cease all processing of your data while your objection is being investigated and handled. In case of a justified objection, we will return all invoices and/or copies of personal data that we, or third parties on behalf of us, have processed up until that point and cease processing thereafter.
If you live in the EEA, you have the right to object to processing decisions made only by automation (including profiling) that have a big impact on you or affect you legally. We don’t use customer data for automated decisions that have a big impact on you or affect you legally.
If you are a California resident, the California Consumer Privacy Act (CCPA) provides you with specific rights regarding your personal information. Although our business is based in the European Union, we recognize the importance of protecting the personal information of all of our customers, including those in California. Therefore, we are committed to providing California residents with the rights granted under the CCPA, including the right to request information about the personal information we collect and the right to request that we delete such information. Please contact us if you would like to exercise these rights.
Please note that as a user, you have the option to enable “Do Not Track” in your browser. This feature signals to websites that you do not wish for your online activity to be tracked for advertising or other purposes. However, not all websites or services honor the “Do Not Track” request, and some may still track your activity even if you have enabled this feature. We advise you to consult the privacy policy and terms of use of the websites and services you use to determine their tracking practices. By using our website, you acknowledge that we cannot guarantee that all tracking will be stopped, even if you have enabled “Do Not Track” in your browser.
To learn more about how we use these and your choices about these tracking technologies, please refer to our Cookie Policy.
The security of your information is important to us, and we will use reasonable security measures to prevent the loss, misuse, or unauthorized alteration of your information under our control. However, given the inherent risks, we cannot guarantee absolute security and consequently, we cannot ensure or warrant the security of any information you transmit to us and you do so at your own risk.
PlumePulse has appointed a Grievance / Data Protection Officer to oversee our privacy practices and address any concerns regarding your personal data. The Data Protection Officer ensures compliance with data protection laws, conducts assessments, and offers guidance on data protection matters. If you ever have any questions, or concerns, or want to exercise your rights, feel free to reach out to us using the contact form on our contact page. We’re here to help and address any inquiries or feedback you may have.
You can contact us here.